How can we help?

Our customer success agents are available 24/7. Start a live chat, call us, or pick another option below.

Other ways we can help

If you're not already a CloudRocket customer, or your question relates to something different, here are some alternative options.

Media and news

Looking for information, a quote, or want to ask us a question?

Email our press team

Our offices

Correspondence address in Putney, London — registered office on Companies House. Online support available 24/7 worldwide.

Telegram channel

Correspondence — London, UK

13 Craigleith
7 Kersfield Road
Putney, London SW15 3HN
United Kingdom

Mon–Fri 9am–6pm · 24/7 support online

Registered office

Zeeta House
200 Upper Richmond Road
Putney, London SW15 2SH
United Kingdom

Send your message

Prefer email? Fill in the form and we'll get back within 2 business hours — or use live chat for the fastest reply.

Frequently asked questions

Find quick answers to common questions.

What's the activation time?

Your service is activated instantly after payment confirmation. On average, it takes less than 5 minutes.

How do I migrate my website?

Our team handles all migration for free. Just get in touch and we'll provide all necessary instructions.

What payment methods do you accept?

We accept credit card, debit card, bank transfer and PayPal. Payment is processed securely.

Can I cancel anytime?

Yes, you can cancel your plan at any time without penalties or additional fees. We offer a 30-day guarantee.

Contact — CloudRocket